Refund Policy
Last updated: August 14, 2026
When refunds are available
Because the report is a digital product created specifically for the notice you upload, refunds are only available when the report could not be delivered. Examples include: the analysis email never arrived, the PDF attachment was missing or could not be opened, or the analysis was not generated at all after a successful payment.
How to request a refund
Refunds are processed through our Merchant of Record, Freemius. You can request a refund by writing to us through our contact form. Please include your order or transaction reference so we can locate your purchase.
Refund eligibility
Refunds are approved only when the purchased analysis report was not delivered or could not be used because of a delivery failure. This includes situations where the email never arrived, the PDF attachment was missing or corrupted, or the analysis was not generated after payment. We do not issue refunds for dissatisfaction with the content of a delivered report.
Processing time
Approved refunds are usually returned to your original payment method within 5 to 10 business days. Processing times may vary depending on your payment provider.
Contact us
If you have any questions about this Refund Policy, please write to us through our contact form.